Support

Common answers to support questions can be found below. If your question is not listed below please contact us

The app currently only runs on Apple iOS, an Android version is planned.

iOS 15.6 or later required.
iOS 16 recommended

Yes you must allow camera access as this is an Augmented Reality app
Only 10 of the pages animate, as a little challenge you must find the ones that animate to unlock the bonus sketch from the next chapter!
  • 1. Make sure you hold the comic at arms length from your device.
  • 2. Ensure the page is flat.
  • 3. Make sure you are not in a very bright environment that could cause reflections (full sunshine for example).
Yes Chapter 1 of Riff Reality is due for release in Winter 2023.
Please ensure your 'Silent' button is switched off and volume is turned up.
Depending on the popularity of the comic this will be developed at a later stage.
Please turn off ‘Low power mode’ or ‘Battery saving mode’. Try closing other apps, clearing space or restarting your device. Sometimes going to the homescreen and then going back into the app without closing it can help also.